Meet the team

Managing Director

In her role as Managing Director for Mentor, Emily oversees all responsibility for all aspects of the day-to-day running of Mentor and is responsible for developing the company's marketing strategy ensuring that Mentor's reputation, experience and wide product range is communicated across all industries in which we operate. 

Director - Mentor Training Solutions / Mentor FLT Training

Richard Joined Mentor FLT in 2001 after completing his management buy-out of the business and after a successful 14 years, he decided it was time for a new challenge and MTS was born, providing a full training and support solution to the Quarrying, Waste Recycling, Utilities, Construction, Facilities Management and Access industries. Richard  remains a director of Mentor Training Solutions and Mentor FLT Training but in a more consultative role.

Operations Director

Specialising in mobile plant operations, Steve provides technical advice and contributes towards business development for the extractives, waste & recycling and construction industries. Alongside this role, Steve is also a Field Training Manager, overseeing and advising our plant instructors. 

Access Training Manager

Adele manages Mentor's Access Team, working alongside companies looking for working at height and associated training. Adele has a vast amount of experience in the industry and has recently been appointed to be part of the IPAF and PASMA training committees. 

Account Manager

Steph looks after the utilities and services accounts and helps to prospect and develop new business within the industry as well as communicating and maintaining and growing existing relationships.

Training Co-ordinator

Maddison recently joined our services team and will be working closely with Adele liaising with customers looking for working at height training. She will handle some of our major accounts and look after our open course bookings for the access industry.

Account Manager

Dannii looks after our major waste and recycling accounts and helps to prospect and develop new business within the industry whilst communicating with existing customers to generate new sales and build on existing relationships. 

Training Co-ordinator

Shelly Looks after a number of our waste and recycling accounts while also liaising with new customers to book in training to meet their requirements and ensures a positive relationship through follow up calls and regular customer interaction. 

Training Co-ordinator

Kersha has joined our waste industry team and is responsible for completing all day to day enquires and will be supporting Dannii with all our waste and recycling accounts while Shelly is on maternity leave.

Account Manager

Tanya manages our extractives team and helps to prospect and develop new business within the industry. She also communicates with existing customers to generate new sales and maintain strong and reputable relationships whilst running the day to day supervision of our major accounts.

Training Co-ordinator

Jess Looks after some of our major accounts for the extractives team while also liaising with new customers to book training and ensures a positive relationship through follow up calls and regular customer interaction. 

Training Co-ordinator

Imogen joined our extractives team recently and will be supporting Tanya to ensure that customer training requirements are met while also completing day to day tasks within the office while Jess is on maternity leave.

Training Administrator

Chloe works alongside our waste and extractives teams as administration support primarily looking after the recording of course data, processing certificates for major customers and data management for customers learning management systems. 

Marketing Co-ordinator

Sophie is responsible for promoting and maintaining a positive reputation for the brand, creating new literature, writing press and news features, organising company events and exhibitions alongside managing day to day marketing activity. 

Marketing, Learning & Development Assistant

Jade is responsible for designing all our social media content, writing blogs, designing course details and the creation and distribution of all instructor packs and course delivery content. 

Operations Director

Specialising in mobile plant operations, Steve provides technical advice and contributes towards business development for the extractives, waste & recycling and construction industries. Alongside this role, Steve is also a Field Training Manager, overseeing and advising our plant instructors. 

Operations Planner

John runs the operations team and works alongside Holly to make sure work is allocated to the instructors correctly. John manages instructor availability on the skills set and location of each individual ensuring that we can offer the best possible dates to our customers to meet their training requirements. 

Certification and Operations Administrator

Holly started out working solely for the certifications team before taking on operational responsibilities that include processing all mentor and EUSR courses, checking certificates and helping to plan instructor workload and locations. 

Certification Co-ordinator

Louise liaises with external accreditations to ensure all standards have been met and processes IPAF, PASMA, MPQC, EUSR and NPORS certifications as part of her daily role. 

Certification Co-ordinator

Charlotte controls all aspects of the certification process liaising with our external accreditations ensuring that all standards are being met while also processing all plant and access courses.

Financial Controller

Claudia manages the day to day accounting functions within mentor and our associated companies whilst working alongside our central finance team to create a stand-alone finance function at our MTS site for both customers and suppliers. 

Certification and Operations Administrator

Holly started out working solely for the certifications team before taking on operational responsibilities that include processing all mentor and EUSR courses, checking certificates and helping to plan instructor workload and locations. 

Head of Apprenticeships / Sourcing Manager

Tracy supports the operations team in the recruitment of new instructors and assessors, sourcing and managing all specialist training suppliers that we work with whilst overseeing the running of our apprenticeship programme, liaising with all necessary contacts.  

Apprenticeship & Quality Co-ordinator

Owen is responsible for helping to ensure the quality of our managed service provision and the apprenticeships we provide working closely with our apprentices, their employers and our specialist suppliers to ensure that the programmes are of the highest quality.

Sourced Training Co-ordinator

Maxine works closely with our sales team to arrange training through our specialist partners to provide a complete training solution to all of our customers. 

Sourced Training Co-ordinator

Bev works closely with our sales teams to arrange training through our specialist partners to provide a complete training solution to all of our customers.